FAQs
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Pricing & Payment
Payment is due at time of service. I accept Venmo or Cash ONLY. Card fees are robbing the small businesses.
I do accept sliding scale at 15%-50% Please feel free to mention to me at the beginning of the service that you would like to use this.
Tips are not included in the price of service. They are very much appreciated but not expected.
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How do I reschedule?
In your initial confirmation email you will find a link where you can reschedule or cancel your appointment on your own up to 4 hours til your scheduled appointment. Anytime past 4 hours you must call or text the shop 406-493-1543
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No call no show as an established client
Please be mindful of the fact that this is an appointment only studio so when you block out an appointment & no show I am not able to fill that spot, meaning you are stealing from a small business. So the next appointment you will be charged double for the previous no show appointment.
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Shop Dog.
Please know that there is a dog, Arnie on the premises. Arnie is a small friendly dog who may bark to alert me that someone is there but will greet you with open paws, then go lay down. If this is an issue that he is there, please email or text me so I can accommodate you.
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Rescheduling last minute?
I understand that life happens & as many established clients know I am always willing to accommodate last minute but please know I most likely will not be able to get you rescheduled the same week & sometimes even the following week as I work with so many folks & get booked out quickly.
If you are a client who frequently reschedules & expects a week of appointment, please know I take note of this & will ask for it to stop or for you to go elsewhere.
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Studio hours
There are no specific hours to the studio. If there is an appointment on my books, I am in the studio. I am in Tuesday, Wednesday, Friday & Saturdays. I will schedule folks on Sunday, Monday or Thursday if it’s the only day that works for a client & its for a special occasion such as a wedding, graduation, job interview etc.
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New Client
Please understand I have limited availability. I do not assist new clients with booking their first appointment, please book through the website for your first time.
No call no shows as a new client will immediately be banned from booking further appointments.
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Can I bring a friend?
This is your service, so you can have friends & family for your appointment.
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Kiddo clients
I work with kids who are 10 years old or older if they are new clients without a referral. I only work with children of all ages whose parents are established clients and the parents have talked to me.
